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Etihad Telecom Solutions Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Etihad Telecom Solutions website located at [Website Address], and any associated services offered by Etihad Telecom Solutions (hereinafter "Etihad Telecom Solutions", "we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our website or services.

1. Acceptance of Terms: Your use of this website constitutes your acceptance of these Terms. We reserve the right to modify these Terms at any time without prior notice. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

2. Use of Website: You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use and enjoyment of our website by any third party. This includes refraining from any activity that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable.

3. Intellectual Property: The content on our website, including but not limited to text, graphics, logos, images, and software, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or display any content from our website without our prior written consent.

4. Disclaimer of Warranties: Our website and services are provided "as is" and without warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website or services will be uninterrupted or error-free.

5. Limitation of Liability: In no event shall Etihad Telecom Solutions be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising out of or in connection with these Terms shall not exceed the amount you paid to us, if any, for the use of our services.

6. Indemnification: You agree to indemnify and hold Etihad Telecom Solutions harmless from any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our website or services.

7. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the courts of Dubai, UAE.

8. Contact Information: If you have any questions or concerns regarding these Terms, please contact us at:

Etihad Telecom Solutions
12 Sheikh Zayed Road, Floor 14, Dubai, Dubai, 00000, AE

Our Exclusive Special Offers

Data plan offer

Business Data Plan Discount

Elevate your business communication with our lightning-fast data plans. For a limited time, enjoy a generous 30% discount on our Business Data Plans for the entire first year. Ensure seamless operations, high-speed connectivity, and enhanced productivity for your team. Perfect for startups, growing businesses, and large enterprises alike, this offer provides a robust foundation for all your digital needs. Stay ahead of the curve with reliable and affordable data solutions, backed by our dedicated 24/7 support team. Don't miss this opportunity to optimize your connectivity and reduce operational costs simultaneously.

  • High-speed data access across UAE
  • Uninterrupted, reliable connectivity
  • 24/7 dedicated technical support
  • Scalable plans to grow with your business
Get This Offer
Cybersecurity bundle offer

Cybersecurity Bundle Deal

In today's digital landscape, cybersecurity is not just an option—it's a necessity. Protect your valuable business assets with our comprehensive Cybersecurity Bundle Deal and receive a complimentary vulnerability assessment. This limited-time offer is designed to fortify your defenses against evolving cyber threats, ensuring your data, systems, and reputation remain secure. Our bundle includes advanced threat protection, proactive 24/7 monitoring, and access to our team of expert security professionals. Take advantage of this opportunity to safeguard your operations and build trust with your clients by demonstrating a commitment to robust security. Act now to secure your business and gain invaluable peace of mind with Etihad Telecom Solutions.

  • Advanced Threat Detection & Prevention
  • Round-the-clock security monitoring
  • Access to our cybersecurity expert team
  • Complimentary vulnerability assessment
Secure Your Business
VoIP service promotion

VoIP Service Promotion

Revolutionize your business communications with our state-of-the-art VoIP services. Switch to Etihad Telecom Solutions' VoIP and enjoy crystal-clear voice quality, enhanced features, and, for a limited period, free international calls for the first 3 months. This promotion is perfect for businesses looking to expand their global reach, reduce communication costs, and improve team collaboration. Our scalable VoIP solutions are designed to meet the needs of modern businesses, offering flexibility, reliability, and exceptional value. Upgrade today and experience the future of business communication, supported by our expert technical team, ensuring a smooth transition and continuous operation.

  • Crystal-clear HD voice quality
  • Scalable VoIP solutions for any business size
  • Cost-effective communication platform
  • Free international calls for 3 months
Upgrade to VoIP

Why Choose Etihad Telecom Solutions?

Reliable network icon

Reliable Network

In the fast-paced world of business, network reliability is paramount. At Etihad Telecom Solutions, we understand this critical need and provide an exceptionally robust and dependable network infrastructure. Our state-of-the-art facilities and redundant systems ensure seamless connectivity and minimize downtime, keeping your business operations running smoothly around the clock. With us, you can expect consistent service, superior uptime, and the peace of mind that comes from knowing your communication and data infrastructure is in the most capable hands. We invest continuously in our network to stay ahead of demand and technology advancements, ensuring you always have the reliable connection you need to succeed.

Expert support icon

Expert Support

We pride ourselves not just on providing cutting-edge telecom solutions, but also on delivering unparalleled customer support. Our dedicated team of highly trained support professionals is available 24/7, ready to assist you with any queries or issues that may arise. We understand that timely and effective support is crucial for your business continuity. Whether you need technical assistance, account management, or just have a question, our expert support team is just a call or click away, committed to providing prompt, professional, and personalized help whenever you need it. Trust Etihad Telecom Solutions to be your reliable partner, ensuring your experience with us is always smooth and efficient.

Innovative solutions icon

Innovative Solutions

Innovation is at the heart of everything we do at Etihad Telecom Solutions. We are committed to providing cutting-edge telecom and IT solutions that are not only current but also future-proof. We continuously invest in research and development to ensure our services are at the forefront of technological advancements. Our solutions are designed to be flexible and adaptable, tailored to meet the evolving needs of your business in today's dynamic market. By choosing us, you gain a partner who is dedicated to helping you stay ahead of the curve, leveraging the latest technologies to drive efficiency, productivity, and growth for your organization. Experience the power of innovation with Etihad Telecom Solutions and transform the way you do business.

Customer-centric approach icon

Customer-Centric Approach

At Etihad Telecom Solutions, we believe that our customers are the cornerstone of our success. We adopt a deeply customer-centric approach in all aspects of our business. We prioritize understanding your unique needs and challenges to provide tailored solutions that perfectly align with your business objectives. Our commitment to exceptional service extends beyond just technology; it's about building lasting relationships based on trust, transparency, and mutual respect. We strive to exceed your expectations at every touchpoint, ensuring your satisfaction is not just met but surpassed. With Etihad Telecom Solutions, you are not just a client; you are a valued partner, and your success is our ultimate goal. Experience the difference of a truly customer-focused telecom provider.

Explore Our Comprehensive Services

Mobile network solutions

Mobile Network Solutions

Empower your workforce with our advanced mobile network solutions, designed for businesses of all sizes. From robust infrastructure to seamless connectivity, we provide everything you need to stay connected on the go.

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Data plans and connectivity

Data Plans & Connectivity

Stay ahead with our reliable and high-speed data plans that ensure your business remains connected and productive. Choose from a variety of plans tailored to your specific needs.

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Cybersecurity services

Cybersecurity Services

Protect your digital assets with our comprehensive cybersecurity services. We offer advanced solutions to safeguard your business from evolving digital threats and ensure data integrity.

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VoIP and communication services

VoIP & Communication

Enhance your business communication with our cost-effective and feature-rich VoIP services. Experience seamless communication and collaboration across your organization.

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Cloud computing solutions

Cloud Computing Solutions

Scale your business with our secure and scalable cloud computing solutions. Access your data and applications from anywhere, anytime, and optimize your business operations.

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IT consulting and support

IT Consulting & Support

Optimize your technology infrastructure with our expert IT consulting and support services. Let our experienced team guide you in making the right technology decisions for your business growth.

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What Our Clients Say

"Etihad Telecom Solutions has truly transformed our business communication infrastructure. The VoIP service is remarkably reliable and cost-effective, perfectly aligning with our operational needs. What stands out most is their exceptional support team, always ready to assist with any queries. Their expertise and dedication have made a significant positive impact on our daily operations, enhancing both efficiency and connectivity."
Aisha Khan testimonial

Aisha Khan

CEO, Innovate Solutions

"Implementing the cybersecurity bundle from Etihad Telecom Solutions was one of the best decisions we made for our company. It has provided us with an invaluable peace of mind, knowing that our business is thoroughly protected by their expert team. Their proactive approach and comprehensive security measures have significantly bolstered our defenses against potential cyber threats. We highly appreciate their commitment to security and their proactive support, which has been crucial in maintaining our operational integrity."
Omar Hassan testimonial

Omar Hassan

IT Manager, Global Enterprises

"Since transitioning to Etihad Telecom Solutions for our data connectivity, we have experienced a remarkable improvement in our network performance. Their business data plans are truly top-notch, offering both speed and reliability that are essential for our logistics operations. The seamless connectivity and consistent service have significantly enhanced our efficiency and productivity. We are extremely satisfied with their services and highly recommend them to any business seeking robust and dependable telecom solutions."
Fatima Ali testimonial

Fatima Ali

Operations Director, Prime Logistics

Meet Our Expert Team

Ahmed Al Maktoum - CEO

Ahmed Al Maktoum

Chief Executive Officer

Ahmed Al Maktoum is the visionary leader at the helm of Etihad Telecom Solutions. With over two decades of rich experience in the telecommunications sector, Ahmed brings a wealth of knowledge and strategic insight to the company. His leadership is characterized by a deep commitment to innovation and a relentless drive for growth, positioning Etihad Telecom Solutions as a leader in the industry. Ahmed's forward-thinking approach and dedication to excellence inspire the entire team to achieve and surpass company goals, ensuring continuous success and expansion in the competitive telecom market.

Layla Saeed - CTO

Layla Saeed

Chief Technology Officer

Layla Saeed serves as the Chief Technology Officer, driving the technological innovation and strategic direction of Etihad Telecom Solutions. A distinguished technology expert, Layla leads the Research and Development department, ensuring the company remains at the cutting edge of telecom advancements. Her expertise and vision are crucial in developing and implementing state-of-the-art solutions that meet the evolving demands of the market. Layla's commitment to technological excellence and her profound understanding of the industry make her an invaluable asset to Etihad Telecom Solutions, guiding the company's technological journey and ensuring its competitive edge.

Hamza Rashid - Head of Support

Hamza Rashid

Head of Customer Support

Hamza Rashid heads the Customer Support division at Etihad Telecom Solutions, where he is passionately committed to ensuring exceptional customer service and support experiences. He expertly manages our 24/7 support team, ensuring that every customer interaction is handled with utmost professionalism and efficiency. Hamza's dedication to customer satisfaction is evident in his proactive approach to support and his focus on building strong, lasting customer relationships. His leadership in customer support is vital to maintaining Etihad Telecom Solutions' reputation for outstanding service and ensuring client loyalty and satisfaction in every interaction.

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