Etihad Telecom Solutions Privacy Policy
This Privacy Policy describes how Etihad Telecom Solutions ("we," "us," or "our") collects, uses, and shares information collected through our site, our mobile applications, and other services we offer (collectively, "our services"). By using our services, you agree to the terms of this Privacy Policy.
Information We Collect:
We collect various types of information, including:
- Personal Information: This includes information that identifies you directly, such as your name, address, email address, phone number, and payment information. We collect this information when you create an account, purchase our services, contact customer support, or participate in promotions.
- Usage Data: We automatically collect information about how you use our services, including your IP address, browser type, operating system, referring URLs, pages visited, and other similar information. This information is collected using cookies and other tracking technologies.
- Device Information: We collect information about the devices you use to access our services, including your device type, operating system, and unique device identifiers.
How We Use Your Information:
We use your information to:
- Provide and improve our services: We use your information to operate our services, respond to your requests, and improve the user experience.
- Communicate with you: We use your information to send you important updates, promotional materials (if you have opted in), and respond to your inquiries.
- Personalize your experience: We use your information to personalize your experience with our services, such as recommending relevant products or services.
- Protect our services: We use your information to prevent fraud, abuse, and other illegal activities.
- Comply with legal obligations: We may use your information to comply with applicable laws and regulations.
Sharing Your Information:
We may share your information with:
- Service providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, data analytics providers, and customer support providers. We require these providers to protect your information and only use it for the purpose of providing services to us.
- Legal authorities: We may disclose your information to legal authorities if required by law or to protect our rights.
- Business partners: We may share your information with business partners who offer services that complement our services, but only with your consent.
Your Choices:
You have the right to:
- Access your information: You can request access to the personal information we hold about you.
- Correct your information: You can request that we correct any inaccuracies in your personal information.
- Delete your information: You can request that we delete your personal information, subject to certain exceptions.
- Object to processing: You can object to the processing of your personal information in certain circumstances.
- Restrict processing: You can request that we restrict the processing of your personal information in certain circumstances.
- Data portability: You can request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw consent: You can withdraw your consent to the processing of your personal information at any time.
To exercise these rights, please contact us at the address below.
Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Children's Privacy:
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
Etihad Telecom Solutions
12 Sheikh Zayed Road, Floor 14, Dubai, Dubai, 00000 AE
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.